Terms and Conditions

Welcome to COMS! These Terms and Conditions ("Terms") govern your participation in this event. By purchasing a ticket or attending COMS, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Eligibility and Participation

1.1. Who Can Attend: This event is exclusively for individuals working as in-house community managers or directly responsible for community-building within coworking, coliving, or hospitality companies. Attendance is not open to consultants, agencies, associations, or service providers. The event is not intended for service providers, recruiters, or similar entities. The organisers reserve the right to determine eligibility and may refuse participation at their discretion.

1.2. Age Requirement: Participants must be at least 18 years old unless accompanied by a legal guardian or expressly permitted by the organisers in writing.

1.3. Admission Rights: The organisers reserve the right to refuse entry or remove any individual for any reason, including non-compliance with these Terms, without refund.

2. Ticket Purchase and Registration

2.1. Online Sales: Tickets must be purchased through our official website. All transactions are final upon payment confirmation.

2.2. Fees and Payment: Ticket prices are as listed on the website and are non-refundable unless otherwise stated. Payment must be completed at the time of purchase via credit/debit card.

2.3. Confirmation: Upon successful purchase, you will receive a confirmation email with your ticket (digital or printable). Present this at check-in in Barcelona to gain entry. Lost tickets may not be reissued without proof of purchase.

2.4. Non-Transferable: Tickets are non-transferable unless approved in writing by the organisers at least 7 days prior to the event. Reselling tickets is prohibited and will void them.

3. Code of Conduct

3.1. Behaviour: All attendees, speakers, sponsors, and staff must act respectfully and professionally. Harassment, discrimination, or abusive behaviour—whether verbal, physical, or online—will result in immediate removal without refund.

3.2. Media Consent: By attending, you consent to being photographed, video recorded, or audio recorded by the organisers. These materials may be used to promote the event, its outcomes, or future events on our social media, blogs, websites, and submitted to media outlets for coverage, unless you opt out in writing to hi@coworkies.com before the event begins.

4. Cancellation and Refund Policy

4.1. Organiser Cancellation: If COMS is cancelled due to unforeseen circumstances, attendees will be notified via email and may receive a full or partial refund, or credit for a future event, at the organisers' discretion.

4.2. Attendee Cancellation: Cancellation requests must be submitted in writing to hi@coworkies.com by 14 days before the event. No refunds will be issued for late cancellations or no-shows.

5. Privacy and Data Protection

Personal data collected during ticket purchase will be processed for event administration and communication. See our Privacy Policy for more details.

6. Contact Information

For questions, support, or to exercise your rights under these Terms, contact:

Email: hi@coworkies.com